Delivery & Customer Satisfaction



Standard 5-7 business days 

Express    1-3 business days - 



New Zealand DHL International          4-9 business days - 

Rest of the world DHL International 5-10 business days - 

*excludes customs delays and this does not include seperate tax your country may apply. Due to covid there may be extra delays which are out of our control




We’re sorry, but we do not accept returns or offer refunds for change of mind.


We try very hard to make sure your journal arrives in perfect condition! Send a photo of your journal to and we will replace it.

Wrong shipping address

No problem! Email us as soon as possible at  and if your order has not been dispatched yet, we can change it.

Journal cover care

We have made sure our journal covers are vegan friendly and made from high quality materials. If your cover gets dirty, wipe with a damp cloth. Avoid using harsh chemicals.

 All other requests or questions

Let us help with whatever we can. Email us at and we will get back to you as soon as possible.